Testimonials

Customer Testimonials

See What Our Satisfied HVAC Customers Have To Say

Don't take our word for it. Read some of the reviews our customers have written over the years.

5/5
They are absolutely the best

They are absolutely the best. I was recommended here from my neighbor and I'll never go back. They were able to stop in same day to fix my furnace, the price was perfect and fair. The repairman was awesome, it felt like I had a friend over taking care of my house. Thank you!

5 star Rating
Christopher Weed
Furnace Repair
5/5
The only company we use

Shackelford H&C is and has been the only Heating and Cooling company we’ve used and we will continue to use. We are eager to refer people to them because of their work ethic and we trust them. They always listen to our needs, provide the best affordable options and they always stand by the products installed.

5 star Rating
Karen Sunshine
Planned Maintenance
5/5
Installed the same day

Had a great experience with the Shackelford team. My heat went out unexpectedly the day before 10 people were coming to stay with us for the holidays. They had a service tech out at 8 am and when my 30 year old unit couldn't be saved they had a team out here that day to install a new unit! The cost was reasonable and the entire team was so professional and friendly. They really saved the day!

5 star Rating
Alison Schiro
Emergency Service
5/5
Everything was amazing

I had these guys install a gas heater in my garage. They did an excellent job and all the guys were very professional. They cleaned up after themselves and everything was amazing. Keep up the good work guys. If you’re looking for quality work, this company has you covered.

5 star Rating
Jeremy Kuehni
Garage Gas Heater
5/5
All staff and installers are exceptional

Shackelford H&C did an excellent job with my new furnace and air conditioner. All staff and installers are exceptional in their expertise, efficiency, and friendliness.

5 star Rating
Dawn Weigel Stiegert
New AC & Furnace
5/5
Very satisfied

Had Shackelford H&C replace 20+ year old heating and A/C and added a whole house humidifier. Very satisfied with the result, would recommend their team be looked at if your thinking about upgrading your home.

5 star Rating
doug okroley
Furnace / AC / Humidifier
5/5
Povided same-day service

Over the past few years, I've used Shackelford for emergency service for my furnace, as well as subsequent replacement of both my furnace and central AC. They have provided same-day service, including replacing my central AC within 6 hours of calling -- with the utmost courtesy and competency. I highly recommend Shackelford.

5 star Rating
Alexander Earl
Furnace & AC Replacement
5/5
HIGHLY recommend!!

I was shocked with the amazing service I received from the Shackelford team. They were so prompt, accommodating, helpful, thorough.. I could go on and on! I wish all businesses could operate on this level. HIGHLY recommend!!

5 star Rating
Adam Folcom
Manager at KeepFit
5/5
Great, reliable service

Our furnace was starting to 'slow down' so we looked at several different vendors and chose Shackelford because of the great, reliable service that they have provided us in the past. Also, they followed up to see if we had any questions, which I appreciated and it didn't feel 'pushy', they didn't make me feel rushed to make a decision. I didn't feel like I was getting a 'hard sell' compared to another vendor. Shackelford was honest with me and told me what I needed and what I didn't need. We're very happy that we chose Shackelford. From the sales process to the installation and beyond, the service was great.

5 star Rating
Donna Carlin
Furnace Replacement
5/5
The answer is Shackelford

Happy to share the MOST positive review for Shackelford Heating and Cooling. I was frustrated and confused with two other HVAC companies while trying to learn replacement options for our 23-year-old zoned Carrier Infinity furnace. Mike (Shackelford owner) confidently advised us the best replacement choice and discussed technology options, VERY promptly provided a competitive bid, and had his expert team out for the installation in a very timely manner. The entire team was competent, thorough, courteous, clean, and I am totally confident Shackelford was the best answer to our HVAC needs. I'm so pleased we contacted Shackelford and they are now our "go to" for any future needs. Look no further, the answer is Shackelford!

5 star Rating
Patrick L
Furnace Replacement
5/5
Top notch service

Mike, Holly & the entire Shakelford team provided top notch service when our furnace was diagnosed as basically “dead” back in late October - right before the cold started settling in. In looking for HVAC companies to come out to provide an estimate, a friend that recently had a great experience with Shackelford referred us to them. Mike was quick to come out, assess and provide quotes for the various class of furnace we were looking to get - which was a Carrier Infinity or equivalent. Not only was Shakelford the fastest to respond (same day we contacted them) they also gave us the best quote. In less than a week from the initial call, we had our new furnace installed. The installing technicians were friendly, efficient, and very knowledgeable and took the time to explain how the new smart thermostat worked. As I mentioned earlier, the entire process from start to finish was the best. I’d highly recommend them for your future heating and cooling needs!

5 star Rating
Kevin Meske
Furnace Replacement

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